Privacy Policy for Sudoku by PuzzleFree
Effective date: April 22, 2026
Sudoku by PuzzleFree (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services (“Service”).
If you do not agree with this Privacy Policy, please do not use the Service.
1. Contact
If you have any questions or requests regarding your data, contact us at: nadin@puzzlefree.game.
2. Information We Collect
2.1 Information you provide
When you create an account or contact us, we may collect:
- Email address
- Username
- Password credentials, stored securely or via an authentication provider
- Support messages
2.2 Information collected automatically
When you use the app, we may collect:
- Device type and model
- Operating system and app version
- Language and country
- App usage and gameplay events
- Crash logs and diagnostics
- Device identifiers, such as advertising ID, if applicable
- Analytics data
2.3 Account and gameplay data
We may store:
- Game progress
- Scores and statistics
- Settings and preferences
3. How We Use Information
We use your data to:
- Create and manage accounts
- Provide core functionality
- Save progress and preferences
- Improve the app and user experience
- Analyze usage and performance
- Detect bugs and prevent abuse
- Communicate with users
- Comply with legal obligations
- Serve and measure ads, if enabled
4. Legal Basis (EEA/UK)
If you are in the EEA or UK, we process data based on:
- Contract performance
- Legitimate interests
- Consent, where required
- Legal obligations
5. Sharing of Information
We do not sell your personal data.
We may share data with:
- Service providers, including analytics, hosting, authentication, and crash reporting providers
- Advertising partners, if ads are used
- Legal authorities if required
- Parties involved in a business transfer
6. Third-Party Services
We may use third-party tools for analytics, authentication, crash reporting, and advertising. These services may process data according to their own policies.
7. Data Retention
We keep data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and ensure security.
8. Account Deletion
You can request deletion of your account and personal data.
How to request deletion
Send a request to nadin@puzzlefree.game. Include your account email or username. You can also use the dedicated Delete Account page.
What will be deleted
- Account profile
- Email and username
- Game progress and preferences
- Related personal data
What may be retained
Some data may be retained for legal obligations, fraud prevention, security, and temporary backup systems.
Deletion timeframe
We aim to process requests within 30 days.
9. Children’s Privacy
This app is not specifically directed at children under 13. We do not knowingly collect personal data from children without appropriate consent.
If you believe a child has provided data, contact us and we will delete it.
10. International Transfers
Your data may be processed in different countries. We apply appropriate safeguards where required.
11. Security
We use reasonable technical and organizational measures to protect data. However, no system is completely secure.
12. Your Rights
Depending on your location, you may have the right to access your data, correct data, delete data, restrict or object to processing, and withdraw consent.
Contact: nadin@puzzlefree.game.
13. Apple & Google Play
On Apple and Google platforms, additional privacy controls and disclosures may apply according to their policies.
14. Changes
We may update this policy. The updated version will be posted with a new effective date.